GG
Gloria G

1 reviews | Active since Aug 2023

31 Jul 2024, 12:57

My internet was down and router flashing a red light in the early hours today

My internet was down and router flashing a red light in the early hours today. During office hours I contacted my Isp Home connect and they kindly informed me that the is no coverage in my area. But technicians are on it. Wow not long the internet was back on and to top it up I received a courtesy call to check if my internet is back on and working fine. Great service great customer care. Keep up the good work Home connect team. ✨

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Replies (1)
Home-Connect
Home-Connect's reply31 Jul 2024, 13:00
Official
Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.