KK
Keith K
1 reviews | Active since Jan 2025
20 Jan 2025, 20:37
My fibre went down and I expected a long painful experience
My fibre went down and I expected a long painful experience. However the call was answered quickly, my questions properly responded to and the issue diagnosed that I need a new router. 2 hours later while plugging it in Thuliswa called just to follow up and find out if all was ok, which it was. I'm very satisfied. I have been with Home Connect for a long time and would recommend them to anyone.
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Home-Connect's replyOfficial
20 Jan 2025, 20:38Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.
Home-Connect's reply20 Jan 2025, 20:38
Official
Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.