My experience was horrible many many calls, I was sent back and forth for days no one could say why I wasn't connected but I bless the morning I spoke to Lucien because he took his time to help me to connect with my laptop to check connection something ot

My experience was horrible many many calls, I was sent back and forth for days no one could say why I wasn't connected but I bless the morning I spoke to Lucien because he took his time to help me to connect with my laptop to check connection something other agents didn't do. That same day he really followed up with Route network and my internet was working by the end of the day after days of frustration. Thank so much Lucien Chetty,