Mrs Retief

Been with Home Connect for 3 years and this is the first time payment was not made due to a bank error. I saw this at 5am this morning while downloading my bank statements. Did a direct payment from FNB to FNB. Called them as soon as they opened. Sent the proof of payment and they still want me to wait 48 working hours to reconnect. Worse service ever even over the phone and whatsap. Guess who is changing over to a other provider. They wont even put me through to the accounts dept and have stopped answering me on whatsap. Unreal!!!