TT
Tercia T

1 reviews | Active since Dec 2023

02 Dec 2023, 17:28

Moved to a new area had to do a totaly new application, struggled with the process online, dreaded to contact them as I experienced very poor service on previous applications and were pleasantly surprised about how super fast the call went through and the

Moved to a new area had to do a totaly new application, struggled with the process online, dreaded to contact them as I experienced very poor service on previous applications and were pleasantly surprised about how super fast the call went through and the service provided from the time of the call to the delivery of router…. Superb service and understandable communication.

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Replies (1)
Home-Connect
Home-Connect's reply03 Dec 2023, 10:24
Official
Dear Tercia,Thank you for reaching out to us and sharing your positive experience with our service. We are delighted to hear that you found our call process fast and efficient, and that our team provided you with superb service and clear communication.We understand that the application process can sometimes be challenging, especially when moving to a new area. We apologize for any difficulties you may have encountered during the online application, but we are glad that our team was able to assist you in a timely manner.At Home-Connect, we strive to provide exceptional customer service and make the transition as smooth as possible for our customers. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations.If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We are here to help!Thank you once again for your kind words, and we look forward to serving you in the future.Best regards,MenziHome-Connect Customer Service