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Melissa M

1 reviews | Active since Mar 2016

09 Mar 2022, 10:54

MOST USELESS FIBRE PROVIDER

Absolutely SHOCKING service.

Spoke to someone on the phone 3 DAYS AGO who promised if I stay with home connect they will reactivate at my new address same day.

3 days later the only answer I can get is we are working on it.

I’ve never in my life experienced worse customer service and such *********** staff. Not one single person knows what’s going on. They are like robots programmed to say the exact same thing every single time and are absolutely NO HELP WHATSOEVER.

Anyone wanting to try this company out I suggest u think twice. More of a headache and irritation than anything else

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Replies (1)
Home-Connect
Home-Connect's reply10 Mar 2022, 10:20
Official
Good day Melissa, We do apologize for the service you have received from Home-Connect thus far. We are aware that there is currently an agent in contact with you with regards to your query.