Most terrible experience you can experience

I have received the worst most Terrible service from this company than anyone can ever imagine, it's been over 10 days now since I paid for my services and I have spent more than I spend on airtime than what I pay on monthly subscription for this useless thing,thier agents all they ask is either what color lights are on the router or services are restored, no despatching of a technician what so ever, even if sometimes they do acknowledge something is wrong with the router but next thing I'm informed that it has been fixed remotely so. So I'd advise anyone who might be interested to spare themselves this stress and anxiety of joining this guy's, they're completely *********** and I regret the day I joined them, I ende them being Stressed for an entire day by just communicating with them