MJ
Mr J

1 reviews | Active since Jun 2022

09 Jan 2023, 08:53

More like Home-Disconnect

Home connect canceled my services and i was advised to register for a new service. Their online platform did not allow me to use my existing profile. So created a new account as advised.They informed me it will take 24 hours to reactivate my line. It's been 5 days now. I have gone through 5 agents. Last agent (Nkuli)I spoke to informed me that I was led astray I shouldn't have registered for new service. Instead moved ISP's. None of the agents can retrieve my payment history. Bad service.If you are reading this I thought Rain was worse.

0
Replies (1)
Home-Connect
Home-Connect's reply09 Jan 2023, 08:57
Official
Dear Mr Malejwane 

Thank you for reaching out to Home-Connect, one of our agents will be in touch with you.

Regards
Home-Connect