Morategi was phenomenal
Morategi was phenomenal. She resolved a query that seemed to be beyond everyones pay grade All she did was listen. Very carefully. I no longer want to cancel thanks to her. If i had if my way i would promote her. She stands out like a sore thumb in comparison to the terrible service i received from acconts and everyone else Morategi was great
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Home-Connect's replyOfficial
23 Aug 2023, 08:14Dear Mduduzi, Thank you for reaching out to us and sharing your positive feedback about your experience with Morategi. We are delighted to hear that she was able to resolve your query and provide exceptional customer service. At Home-Connect, we strive to ensure that every customer receives the best possible assistance and we are glad that Morategi stood out in comparison to the previous service you received from other departments. We appreciate your kind words and will make sure to recognize her dedication and hard work. If you have any further questions or concerns, please don't hesitate to reach out. We are here to help and assist you in any way we can. Thank you once again for your feedback.
Home-Connect's reply23 Aug 2023, 08:14
Official
Dear Mduduzi, Thank you for reaching out to us and sharing your positive feedback about your experience with Morategi. We are delighted to hear that she was able to resolve your query and provide exceptional customer service. At Home-Connect, we strive to ensure that every customer receives the best possible assistance and we are glad that Morategi stood out in comparison to the previous service you received from other departments. We appreciate your kind words and will make sure to recognize her dedication and hard work. If you have any further questions or concerns, please don't hesitate to reach out. We are here to help and assist you in any way we can. Thank you once again for your feedback.