CL
Calyn L

1 reviews | Active since Mar 2018

14 Oct 2024, 10:18

Morategi Lechelele - Home Connect (***)

I recently had a Wi-Fi issue and Morategi Lechelele helped me out. Morategi was very responsive and professional from the moment I reported the problem.

I paid for the service on Monday, and the installation was completed by Tuesday. During the installation, a blockage was found on Vumatel's side, and Morategi quickly arranged for a senior technician to fix the issue. Despite the initial problem, Morategi was dedicated to resolving it.

Morategi kept me informed throughout the process and provided timely updates, which I appreciated.

Thanks to Morategi's efforts, my Wi-Fi issue was resolved much quicker than I expected, and I now have a stable and fast internet connection.

Thank you, Morategi, for your excellent service and for turning a potentially frustrating situation into a positive experience!

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Replies (1)
Home-Connect
Home-Connect's reply14 Oct 2024, 10:21
Official
Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team