Morategi, 4FF1JSM was assisting me with a refund query

Dear Ashley, Thank you for reaching out to us regarding your refund query. We are delighted to hear that Morategi provided you with exceptional service and went above and beyond to assist you. Your kind words regarding Morategi's helpfulness and proactive communication mean a lot to us. At Home-Connect, we strive to provide outstanding customer service, and it is always a pleasure to receive positive feedback from satisfied customers like yourself. We will make sure to pass on your appreciation to Morategi for her exceptional assistance. If you have any more questions or need further assistance, please do not hesitate to contact us. We are here to help. Thank you once again for choosing Home-Connect. Warm regards, Home-Connect Customer Service.