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Dennis B
1 reviews | Active since Apr 2019
14 Aug 2025, 18:23
money hunger company
Very bad service, they claim there is a network outage but all the other houses around me running from the same service provider has full speed internet, during the day my speed is full at night i dont even have 1mbps, every month they are fast to debit my account but when it comes to delivering a service they cant deliver.
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Replies (2)
Home-Connect's replyOfficial
14 Aug 2025, 18:26Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
Home-Connect's reply14 Aug 2025, 18:26
Official
Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact shortly to assist.
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Dennis B's updateReviewer Update
15 Aug 2025, 19:08I am Cancelling my service with home connect, just spoke to my neighbour who also has a vumatel line and he has dull speed, today again at 5pm my speed went down, your customer service keeps on saying that vumatel has an outage but it is not true how can an outage affect only one house in the whole area. when Cancelling my service i was asked if i want to keep my router but you never supp**** a router l, you never installed anything as the line was already here it was just a matter of activation.
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Dennis B's update15 Aug 2025, 19:08
Reviewer Update
I am Cancelling my service with home connect, just spoke to my neighbour who also has a vumatel line and he has dull speed, today again at 5pm my speed went down, your customer service keeps on saying that vumatel has an outage but it is not true how can an outage affect only one house in the whole area. when Cancelling my service i was asked if i want to keep my router but you never supp**** a router l, you never installed anything as the line was already here it was just a matter of activation.