Mbali provided very prompt and professional assistance to a query of mine

Dear Dirk,Thank you for reaching out to us and for your kind words regarding the assistance provided by Mbali. We are thrilled to hear that you had a positive experience with Home Connect and that our communication and support met your expectations. At Home Connect, we strive to provide prompt and professional assistance to all our customers, ensuring that their needs are met and that they have a smooth and pleasant experience with our services. We understand that previous experiences with other service providers may have been less than satisfactory, and we are committed to ensuring that our customers receive the highest level of service and support.Your feedback is greatly appreciated, and it motivates us to continue delivering excellent customer service. Should you have any further queries or require any assistance in the future, please do not hesitate to reach out to *** you for choosing Home Connect as your fibre service provider.Best regards,CleopatraHome-Connect Customer Service Advisor