TM
Thobani M
1 reviews | Active since Apr 2020
11 Mar 2022, 20:18
Lost connection for more than 5 days
I am currently with home connect as an ISP. I am experiencing the worst service. On 4 March 2022 my internet connection got disrupted and they promised that the problem can be solved within 24hrs today is 11 March 2022 and I still don’t have internet. No one is helpful at the call centre
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Home-Connect's replyOfficial
14 Mar 2022, 07:50Good day Thobani ,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
Home-Connect's reply14 Mar 2022, 07:50
Official
Good day Thobani ,
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.
We would like to take this opportunity to apologise for the experience you have had with Home Connect. We pride ourselves on great customer service, so we are disappointed to hear about your experience.
Please note that we are taking measures to ensure that the above experience does not happen again.
Please expect a call from one of our agents shortly.