Load Shedding On Connection???

1. Started off with great expectations, install was okay, had my services go live last year, however, they've dug across my driveway because, they couldn't find the box, I was told my driveway would be repaired the next day and it's still just as they left it.

2. I ended up joining them solely because I was promised a takealot voucher of R1200 which at the time the salesman said was a promo from home connect, after multiple calls, emails and direct conversations with the salesman, customer care and some other chap I was told is in charge of the marketing, I've yet to receive it, I've been passed on between themselves and Zoom for this issue.

3. My line goes off everyday after the first month, I'm told it's an issue with zoom and someone will come out, nobody ever does, zoom says there's no issues on their side, I lose connectivity for a few hours a day, which in the past resulted in alot of issues for me as I rely on the network for work at times when I don't go to my office, I now have to ***gy back oft my neighbour's network. When the connection is live, I've found as of recently its really slow, I ran multiple speed tests and I'm not even getting 5megs on average so you can imagine how painful it is to try and watch football.

Overall experience is a shambles, I only gave it a star because I couldn't give it less, and the 12 month stay on is the only reason I cannot leave, can't wait to jump on back with Vodacom, they say you pay for quality and this company helped me realize that statement.