JV
Jan V

1 reviews | Active since Jun 2017

19 Oct 2022, 13:24

Link Restored

We recently experienced an internet outage. The link was down for a full day because of some fibre hub issue. Vumatel notified me with a SMS and later an agent even phoned me explaining the reason for the outage. The link was successfully restored. Excellent communication from Vumatel. There was a little lack of communication from Home-Connect to me, but they surely reacted to my ticket and informed Vumatel that the issue was with them. Magnificent work guys and a real pleasure to do business with you both. Regards BV

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Replies (1)
Home-Connect
Home-Connect's reply19 Oct 2022, 13:26
Official
Thank you for your feedback, Jan!

Best regards,