Left without internet and ignored

I wanted to change providers, so cancelled one service and contacted Home-Connect I was specific that the switch-over needed to happen on 01 October, on the phone Henry Kheswa told that this would be possible, therefore I proceeded and signed up.

More than two weeks after confirming the sign-up, I never heard back. My previous service was cancelled an now I am without internet. Reminders sent to Home-Connect through various channels were ignored.

I want to sign up with another provider due to the fact that they never bothered to activate my line as promised, yet they continue to ignore requests.

Extremely poor service once a "salesman" thinks he has done his job.

I recommend you avoid this company and stick to a more reputable brand.