Kitso was a pleasure...

Dear Kitso, Thank you for your kind words and for choosing Home-Connect as your fiber provider. We are delighted to hear that our team member, Markham, provided you with excellent service and assisted you in transitioning from prepaid top-up to prepaid direct debit smoothly. At Home-Connect, our goal is to ensure that our customers have a hassle-free experience and receive the best possible service. We are glad that Markham was able to guide you through every step of the process and stay in touch with you until the new direct debit services went live again. We appreciate your feedback and will make sure to pass on your compliments to Markham. It is dedicated team members like him who make a difference in providing exceptional customer service. If you have any further questions or need assistance with anything else, please feel free to reach out to us. We are here to help. Thank you once again for choosing Home-Connect. Warm regards