Kitso is Friendly, and was willing to stay on line with me to walk me through the process

Dear Makgotso, Thank you for reaching out to Home-Connect regarding your recent experience with Kitso. We appreciate your feedback and are glad to hear that Kitso was friendly and willing to assist you throughout the process. We apologize for any inconvenience caused by the initial consultants and we appreciate your patience in waiting for Kitso to assist you. We strive to provide excellent customer service and we apologize for any delays or difficulties you may have encountered. If you have any further questions or need any additional assistance, please don't hesitate to reach out to us. We are here to help!