(King) with ***, assisted me with a really silly mistake I made setting up my router after a hard reboot

Thank you for reaching out to us regarding the excellent assistance you received from King with reference number 4TTCE6C. We are delighted to hear that King was patient, professional, and a star in helping you resolve the issue with your router after the hard reboot. We appreciate your feedback and will make sure to pass your kind words along to King. If you have any further questions or need assistance, please do not hesitate to contact us. Best regards, Home-Connect Customer Service.