EB
Eugene B

1 reviews | Active since Dec 2021

07 Apr 2022, 13:05

*** Service

Worst experience ever!!!😠😠😠😠 I am working from home and can't get access to my work programs!!!! When you call their reply is we waiting on feedback. It's been hours and still no one called me back and every time I call them its the same excuse but nobody takes the initiative to ask or call or just get the flippen feedback for the customers!!!😠 We have to work and provide for oir families and they just wiping their ass with regards to your request to their service, but at the end of the month they expect payment!!!

0
Replies (1)
Home-Connect
Home-Connect's reply07 Apr 2022, 15:50
Official
Dear Eugene, 

We sincerely apologize for any inconvenience you may have experienced. At Home Connect, customer satisfaction is something we take very seriously and anything less than ensuring you are completely happy is unacceptable.

Please expect a call from one of our agents shortly.