LS
Lodewyk S

1 reviews | Active since Dec 2015

23 Feb 2022, 13:15

JD is a superstar employee. Thank you

I have never received such good service from any company than Home-Connect. Wish they could be my cellular provider as well. From installation to every small problem I had, it was sorted almost immediately. Yesterday my connection suddenly went down. Wasn't their fault, but the fibre provider (Loss of connection) I phoned them in a state as I work from home for a European Company and couldn't afford to be offline. A very friendly guy called JD answered the phone. Helped me very quickly, but unfortunately it was up to the connection provider to solve the issue, as the issue was with the fibre line at my house. JD phoned me every now and again and kept me up to date every step of the way. His last call was to inform me that the connection has been restored and to check if all is fine and if I'm happy. Thank you JD for your help. Please show him this compliment. I know compliments mean a lot to staff. Thank you JD and thank you Home-Connect

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Replies (1)
Home-Connect
Home-Connect's reply23 Feb 2022, 13:20
Official
Thank you Lodewyk for sharing your experience with us.