NM
Nobuhle M
1 reviews | Active since Dec 2023
29 Dec 2023, 19:21
I’ve had a problem with my internet connection for the past week, made back to back calls and spoke to a number of consultants
I’ve had a problem with my internet connection for the past week, made back to back calls and spoke to a number of consultants. Nqobani Mosweu has been a very helpful consultant as he’d get back to me with every little improvement he made with my situation. My problem now seems close to being resolved all because of his good work ethic and excellent customer service.
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Replies (1)Home-Connect's replyOfficial
29 Dec 2023, 19:58Dear Nobuhle,Thank you for reaching out to us regarding your recent experience with our customer service team. We appreciate your feedback and are delighted to hear that Nqobani Mosweu has been providing you with excellent customer service.We understand how frustrating it can be to experience issues with your internet connection, and we apologize for any inconvenience this may have caused you. Our team is working diligently to resolve your query and ensure that our customers receive the assistance they need in a timely manner.We will make sure to recognize Nqobani for his exceptional work ethic and dedication to resolving your issue. We greatly value employees who go above and beyond to provide the best possible service to our customers.If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you.Thank you for choosing Home-Connect. We appreciate your business.Kind regards,RichardHome-Connect Customer Service
Home-Connect's reply29 Dec 2023, 19:58
Official
Dear Nobuhle,Thank you for reaching out to us regarding your recent experience with our customer service team. We appreciate your feedback and are delighted to hear that Nqobani Mosweu has been providing you with excellent customer service.We understand how frustrating it can be to experience issues with your internet connection, and we apologize for any inconvenience this may have caused you. Our team is working diligently to resolve your query and ensure that our customers receive the assistance they need in a timely manner.We will make sure to recognize Nqobani for his exceptional work ethic and dedication to resolving your issue. We greatly value employees who go above and beyond to provide the best possible service to our customers.If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you.Thank you for choosing Home-Connect. We appreciate your business.Kind regards,RichardHome-Connect Customer Service
