I've been from pillar to post with the same problem for the last six months

Dear Mark, thank you for reaching out to us and sharing your experience. We apologize for any inconvenience you may have faced in the past six months while dealing with your problem. It's great to hear that Londiwe was able to assist you and resolve the issue at hand. We appreciate your patience throughout this process. If there is anything else we can assist you with, please feel free to let us know. We are here to help. Best regards, Home-Connect Team