GT
Gareth T

1 reviews | Active since Sept 2020

15 Sept 2020, 12:49

It's as if the government ran an ISP

Very difficult to cancel your contract, beware! Emails remain unanswered and calls futile as staff are unwilling to assist. No transparency with billing.

0
Replies (5)
Home-Connect
Home-Connect's reply15 Sept 2020, 13:24
Official
Good day Gareth T

Thank you for contacting Home-Connect.

Please inbox us your Home-Connect customer code or contact information so we can assist you further.
Home-Connect
Home-Connect's reply15 Sept 2020, 14:17
Official
Good day Gareth , Our team is trying to reach you on your cellphone to assist you  with no luck . 
GT
Gareth T's update15 Sept 2020, 16:05
Reviewer Update
Your team tried once while i was already on another phone call. You didn't call back.
GT
Gareth T's update15 Sept 2020, 16:42
Reviewer Update
Edna was very helpful and went beyond the scope of her job to resolve the issue. Many thanks to the social media team
Home-Connect
Home-Connect's reply15 Sept 2020, 16:49
Official
Good day Gareth . We are happy that your issue was resolved