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Fikile Zamisa fikile.zamisa
1 reviews | Active since Dec 2022
21 Aug 2023, 12:47
It was good I would like to write a review about Home-Connect Ntokozo
It was good I would like to write a review about Home-Connect Ntokozo. She helped me a lot and she knows very well how to communicate and how to speak to customers. She was very friendly, calm and easy to talk to( ask question)
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Replies (1)Home-Connect's replyOfficial
21 Aug 2023, 12:53Dear valued customer, Thank you for reaching out to us and sharing your positive experience with our customer service representative, Ntokozo. We appreciate your feedback and are glad to hear that she was able to assist you effectively. At Home-Connect, we strive to provide excellent customer service, and Ntokozo's friendly and calm demeanor, as well as her effective communication skills, are qualities we value in our team members. We understand the importance of making our customers feel comfortable and heard during their interactions with us. We will make sure to pass along your kind words to Ntokozo and recognize her for her exceptional service. We are constantly working to improve our customer experience, and feedback like yours encourages us to continue delivering the level of service that our customers deserve. If you have any further questions or concerns, or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help. Thank you for choosing Home-Connect.
Home-Connect's reply21 Aug 2023, 12:53
Official
Dear valued customer, Thank you for reaching out to us and sharing your positive experience with our customer service representative, Ntokozo. We appreciate your feedback and are glad to hear that she was able to assist you effectively. At Home-Connect, we strive to provide excellent customer service, and Ntokozo's friendly and calm demeanor, as well as her effective communication skills, are qualities we value in our team members. We understand the importance of making our customers feel comfortable and heard during their interactions with us. We will make sure to pass along your kind words to Ntokozo and recognize her for her exceptional service. We are constantly working to improve our customer experience, and feedback like yours encourages us to continue delivering the level of service that our customers deserve. If you have any further questions or concerns, or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help. Thank you for choosing Home-Connect.
