It was first difficult to get what I asked for but thanks to *Mali* she was a great help and understanding my situation, she would call zoom to help me and come back to me

Dear Dimpho, Thank you for reaching out to us and sharing your positive feedback regarding the assistance provided by Mali. We appreciate your kind words and are glad to hear that Mali was able to help you with your situation. We understand the importance of having a helpful and understanding customer service representative, and we're pleased to hear that Mali went above and beyond to assist you. We'll make sure to pass on your appreciation to Mali and let her know about your satisfaction with her service. We strive to provide consistent and excellent customer service, and it's great to hear that Mali's assistance met your expectations. We'll continue to work hard to ensure that all our customers receive the same level of service. If you have any further questions or require any additional assistance, please don't hesitate to reach out to us. We're here to help. Thank you once again for your kind words and for choosing Home-Connect.