It takes long to get...

Dear Lalelani,Thank you for reaching out to Home-Connect customer service. I apologize for any delay you may have experienced in receiving a response from our agents. We strive to provide prompt assistance to all our valued customers.Rest assured that once you have received a response from our agent, we will make every effort to resolve your problem as quickly as possible. Your satisfaction is our top priority, and we are committed to providing you with a seamless and efficient customer service experience.If you have any further questions or concerns, please don't hesitate to let us know. We are here to assist you and ensure that your issue is resolved to your satisfaction.Thank you for your patience, and we appreciate your understanding.Best regards,CleopatraHome-Connect Customer Service