*** is Home-connect offering... no services?

Over the last few days I have been sent from pillar to post. I am suppose to start using your services tomorrow and no one is assisting me... over and over is we are waiting for feedback, no manager is available to assist and we escalated the problem even though we don't know what it is. Further more the MD is copied on emails and don't respond.

If I don't have internet tomorrow. I will sue you for loss of income.