JL
JonMarc L
1 reviews | Active since Dec 2014
06 Jun 2021, 15:52
Internet speed is bipolar … and frustrating
The speed is so up and down. One minute we are at Max blast and the sun shines and then we are throttled like Eskoms electricity supply and the flowers start to wither and die. Not sure why this happens and I compare this to my former SP and they was really stable in comparison (I left because their billing after 3 years collapsed). Home-connect seem to be nice and friendly but their stability and speed of service (which is all you want from a SP) is not nice.
Helpful (0)
Replies (2)0
Replies (2)
Home-Connect's replyOfficial
07 Jun 2021, 11:14Good day JonMarc,
We believe that arrangements have been made, for a technician to contact you and assist with the issue.
We believe that arrangements have been made, for a technician to contact you and assist with the issue.
Home-Connect's reply07 Jun 2021, 11:14
Official
Good day JonMarc,
We believe that arrangements have been made, for a technician to contact you and assist with the issue.
We believe that arrangements have been made, for a technician to contact you and assist with the issue.
JL
JonMarc L's updateReviewer Update
24 Oct 2021, 12:58The service has been amazing from Home Connect. They reached out and we worked through the issues - and now the speed is fast and slick! So well done to Home Connect. Really impressive!
JL
JonMarc L's update24 Oct 2021, 12:58
Reviewer Update
The service has been amazing from Home Connect. They reached out and we worked through the issues - and now the speed is fast and slick! So well done to Home Connect. Really impressive!