eL
eddy L
1 reviews | Active since Mar 2017
15 Mar 2024, 16:48
Internet off line
Internet off line. Called and system of fixing router efficient but didn't work. Also tried 2nd method but needed Win vs Mac... Later called back and 2nd router worked with Ntokozo. Ref 578707. Took 2x 20min, but success is good!
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Home-Connect's replyOfficial
15 Mar 2024, 16:55Dear Edward, Thank you for reaching out to us regarding the issues you experienced with your internet connection. I am glad to hear that the second router provided by Ntokozo has resolved the problem successfully. If you encounter any further difficulties or require assistance in the future, please do not hesitate to contact us. Thank you for your patience and understanding. Warm regards, Home-Connect Customer Service.
Home-Connect's reply15 Mar 2024, 16:55
Official
Dear Edward, Thank you for reaching out to us regarding the issues you experienced with your internet connection. I am glad to hear that the second router provided by Ntokozo has resolved the problem successfully. If you encounter any further difficulties or require assistance in the future, please do not hesitate to contact us. Thank you for your patience and understanding. Warm regards, Home-Connect Customer Service.