RM
Rotondwa M

1 reviews | Active since Aug 2017

25 Jan 2022, 11:24

Internet keeps dropping

The router is literally beside me and the network keeps dropping. I have intermittent wi-fi and cant understand why as I am the only user and the router is right beside me. How does this even work? Do you have me on a capped line even though the package is uncapped?

0
Replies (3)
Home-Connect
Home-Connect's reply25 Jan 2022, 11:53
Official
Good day Rotondwa. 

We would like to apologise for the experience you have had with us.
One of our agents will be in contact with you shortly to assist.
 
Kind regards.
Home-connect 


RM
Rotondwa M's update25 Jan 2022, 17:49
Reviewer Update
Yasteel Naicker was a great help and helped me resolve this issue. Great service from him
Home-Connect
Home-Connect's reply25 Jan 2022, 17:51
Official
Thank you for the feedback Rotondwa.