KP
Kemmy P
1 reviews | Active since Sept 2020
28 Oct 2021, 11:16
Internet company lies
No internet for 3 days ..no response from these people ,yet we cannot cancel ,we still have to pay for no service ...they say it's ZOOM FIBRE..and Zoom says it's Network..and we have nothing...
Helpful (0)
Replies (3)0
Replies (3)
Home-Connect's replyOfficial
28 Oct 2021, 12:02Good day Kemmy.
We apologies for the experience you have had and any inconvenience caused .
The reason you have no service is due to an outage. Please ensure to download the Home-connect App as we are sending out daily communication.
Kind regards.
Home-connect.
We apologies for the experience you have had and any inconvenience caused .
The reason you have no service is due to an outage. Please ensure to download the Home-connect App as we are sending out daily communication.
Kind regards.
Home-connect.
Home-Connect's reply28 Oct 2021, 12:02
Official
Good day Kemmy.
We apologies for the experience you have had and any inconvenience caused .
The reason you have no service is due to an outage. Please ensure to download the Home-connect App as we are sending out daily communication.
Kind regards.
Home-connect.
We apologies for the experience you have had and any inconvenience caused .
The reason you have no service is due to an outage. Please ensure to download the Home-connect App as we are sending out daily communication.
Kind regards.
Home-connect.
KP
Kemmy P's updateReviewer Update
28 Oct 2021, 13:52I have the home connect app.and I have been sending tickets reporting no service ...no response to my tickets on the app
KP
Kemmy P's update28 Oct 2021, 13:52
Reviewer Update
I have the home connect app.and I have been sending tickets reporting no service ...no response to my tickets on the app
Home-Connect's replyOfficial
09 Nov 2021, 11:34Dear Kemmy
Thank you for your patience and reaching out to Home Connect.
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
Regards
Home Connect Team
Thank you for your patience and reaching out to Home Connect.
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
Regards
Home Connect Team
Home-Connect's reply09 Nov 2021, 11:34
Official
Dear Kemmy
Thank you for your patience and reaching out to Home Connect.
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
Regards
Home Connect Team
Thank you for your patience and reaching out to Home Connect.
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
Regards
Home Connect Team