CB
Chulee B
1 reviews | Active since Jan 2021
24 Jan 2021, 08:54
Internet
NO SERVICE NO SUPPORT TEAM. Waisting my airtime being send from pillar to post since 11jan up to date. I'm paying R998 per month for no service support. No manager or director can pick up the phone and explain to me none of them can give a solution they want me to wait until their managers have enough evidence to vote boleng fiibre out. Boleng firbre says the problem is not on their side its at home connect. Same story different day. I want to move I don't want anything linked with these providers. I will not pay I want my account deleted back dated and between the 2 company's they will be responsible for any cost which occurs.
Helpful (0)
Replies (1)0
Replies (1)Home-Connect's replyOfficial
25 Jan 2021, 09:12Good day Chulee , We are sorry to hear that you are having an unpleasant experience with the Home-Connect Support department. Please confirm your ticket number logged, and your customer account details so that we may escalate the matter for you. Our Support team will be in touch to rectify the matter.
The Home-Connect Team
The Home-Connect Team
Home-Connect's reply25 Jan 2021, 09:12
Official
Good day Chulee , We are sorry to hear that you are having an unpleasant experience with the Home-Connect Support department. Please confirm your ticket number logged, and your customer account details so that we may escalate the matter for you. Our Support team will be in touch to rectify the matter.
The Home-Connect Team
The Home-Connect Team
