Installation

I am very disappointed and feel very taken advantage of. I placed an order for Home-connect fiber installation and have been waiting for over a month.

I was contacted by Muziwakhe Gumede who I thought was assisting with the query however he does not respond to his emails and I am left in the dark and not knowing what is happening. I tried to contact Home-Connect and they did not answer their phone, I then tried communicating with them via their WhatsApp chat and I was shocked to learn that they respond after a few hours and chats just randomly end.

My query has not been resolved and I am at wit's end and have decided to escalate the matter to the ombuds.