Initially startup was very frustrated

Initially startup was very frustrated. Getting approved with application was easy and feedback was very quick but the 2 month delay between that and getting activated was a struggle as the previous tenants took the power supply with them so we couldn't plug our box in for activation. This issue of not having a power supply took 2 months phoning almost everyday the feedback was we are giving it to the operations team. So 2 months later I bought my own power supply. And I phoned them to please activate, the same day it was activated and my router was sent so very happy about that AND received a bag! Installation of the router was so simple and easy and literally from opening the router my fibre was working within a minute so well done. And speed so far(only had it 1 day) is excellent. I'm still waiting for the catch of why it is so cheap and speed so excellent. So yes startup was a headache and I just wanted to cancel but so glad it worked out and glad I didn't.