Incorrect billing

Hi, I had a very bad experience with home connect for past three months after after shifting my house. They are deducting the money randomly every month from May to till date. We have raised so many complaints in email as well as in the direct call but till now none of them sorted out my issue from customer care. I am really fed up after so many calls with them. Every time we call to them they will say that we escalated to billing team but no one rectified the issue. I won’t suggest anyone to take this home connect