CH
Christo H

1 reviews | Active since Sept 2020

19 Sept 2020, 13:09

*********** people

the most *********** bunch of people I ever met over the phone, I even drove to their offices and not even that changed their attitude and client service, I provided them on application with my lease where I am residing, I made calls to the value of R500, I drove after I put in leave to their offices and still no success, after a big shout at vumatel it was working for 9 days, this bunch of people is just a joke!

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Replies (6)
Home-Connect
Home-Connect's reply19 Sept 2020, 13:25
Official
Dear Christo,

Please share your application number or account code so that we can assist to resolve
CH
Christo H's update19 Sept 2020, 13:48
Reviewer Update
Account number: Halc006
I would like to know how I will be compensated for this poor experience and all the extra time and money given!
Home-Connect
Home-Connect's reply19 Sept 2020, 13:56
Official
Dear Christo,

The fibre line has not been released by Vox, for Home-connect to take over and activate your service.
We are in communication with Vumatel to assist in resolving this matter. It seems that the previous resident did not cancel their service. 
CH
Christo H's update19 Sept 2020, 13:57
Reviewer Update
**** story my line was working for 9 days how do you explain that!
CH
Christo H's update19 Sept 2020, 13:59
Reviewer Update
Previous tenant was also with you thats why I used Home connect! So go and talk nonsense with someone else.
Home-Connect
Home-Connect's reply25 Sept 2020, 08:20
Official
Good day Christo . We believe that our team managed to resolve your query.


Home-Connect Team