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The worst ISP ever! I gave them a month’s notice that I will be transferring my address and literally moving from the 4th floor to a ground floor unit. Same complex! I follow up again a week before my move to confirm my move and if my internet will be active on the 1st of June. Guess what? Not one person at Home Connect has a clue of what is happening! I have spoken to more than 10 people in Customer Care and others in Operations. I have logged tickets on the portal, WhatsApp and Twitter. All useless as there was no response. I spent more than R100 in airtime calling them from them morning until afternoon. Guess what? Line still not active and no one knows the time frame of when it will be active. *********** is an understatement, I am livid because I WFH now I must spend money and work at Coffee shops until they do their jobs. I do not recommend, currently looking for a competent ISP.