I'm so ****ED

I called Home-connect on the 15th of October to get Fibre at my property, since then there hasn't been any installation, I'm still waiting and I have to call them everyday using my airtime to find out what the hold up is. I even decided to call the internet provider myself which is Frogfoot to find out when they will be doing the installation and they have been as pathetic as Home-connect. I've never come across such bad service, the call center agents are *********** and not helpful at all.