MN
Matemba N
1 reviews | Active since Mar 2023
11 Sept 2024, 13:12
I’m really impress...
I’m really impressed with the service I received from my internet service provider! The constant follow ups from Zethu to assure me that my service will be restored was a very pleasant experience.
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Home-Connect's replyOfficial
11 Sept 2024, 13:16Dear Matemba, Thank you for reaching out to us and sharing your positive feedback regarding the service you received from your internet service provider. We are delighted to hear that Zethu's constant follow-ups helped reassure you during the service outage. At Home-Connect, we strive to provide excellent customer service and ensure that our customers feel supported throughout any service disruptions. Your kind words will be shared with Zethu and the team to acknowledge their efforts in delivering a pleasant experience for you. If you have any further feedback or require assistance in the future, please do not hesitate to contact us. We are here to help. Thank you once again for choosing Home-Connect. Warm regards, Home-Connect Customer Service.
Home-Connect's reply11 Sept 2024, 13:16
Official
Dear Matemba, Thank you for reaching out to us and sharing your positive feedback regarding the service you received from your internet service provider. We are delighted to hear that Zethu's constant follow-ups helped reassure you during the service outage. At Home-Connect, we strive to provide excellent customer service and ensure that our customers feel supported throughout any service disruptions. Your kind words will be shared with Zethu and the team to acknowledge their efforts in delivering a pleasant experience for you. If you have any further feedback or require assistance in the future, please do not hesitate to contact us. We are here to help. Thank you once again for choosing Home-Connect. Warm regards, Home-Connect Customer Service.