TM
Tumo M
1 reviews | Active since Jun 2012
15 Nov 2024, 14:51
I’m an existing customer, I recently had a move of address and just as I expected Home Connect came through like they always
I’m an existing customer, I recently had a move of address and just as I expected Home Connect came through like they always. The fibre line had issues and took a couple of days to be fixed but that was Vuma’s part of the job. I’m happy and have no regrets in choosing Home Connect. Please keep up with the great customer service because having your customer at the center of your operations is what makes you great.
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Replies (1)Home-Connect's replyOfficial
15 Nov 2024, 14:55Thank you for taking the time to share your positive experience with us following your recent move of address. We are delighted to hear that despite the initial hiccup with the fibre line, you are satisfied with the service provided by Home Connect. Ensuring that our customers receive excellent service is of utmost importance to us, and we are pleased that you recognize our efforts in putting our customers at the center of our operations. Your feedback serves as a great motivation for us to continue delivering exceptional service. Should you require any further assistance or have any concerns in the future, please do not hesitate to reach out to us. We are here to help. Thank you once again for your kind words and for choosing Home Connect as your service provider. Warm regards, Home Connect Customer Service Advisor.
Home-Connect's reply15 Nov 2024, 14:55
Official
Thank you for taking the time to share your positive experience with us following your recent move of address. We are delighted to hear that despite the initial hiccup with the fibre line, you are satisfied with the service provided by Home Connect. Ensuring that our customers receive excellent service is of utmost importance to us, and we are pleased that you recognize our efforts in putting our customers at the center of our operations. Your feedback serves as a great motivation for us to continue delivering exceptional service. Should you require any further assistance or have any concerns in the future, please do not hesitate to reach out to us. We are here to help. Thank you once again for your kind words and for choosing Home Connect as your service provider. Warm regards, Home Connect Customer Service Advisor.
