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roberto S

1 reviews | Active since Mar 2013

16 Jul 2021, 20:18

If I could give them zero stars for cheating me out of money I would!!

So you don't mind *********** loyal clients?...charging me R798 for a 30/30mb line but advertise a 50/50mb line for same price... i complain instead of apologizing you send me a email on how to cancel... i then request a refund or early termination and you decline my request.... you guys are cheating people out of money during a pandemic...and just say thats what you signed up for initially.. pathetic business ethic and loyalty to clients...disgusting service... other service provider automatically upgrade their clients instead of over charging them because they are loyal clients wake up... i will be spreading the word on your disgusting service and will seek recourse through a ombudsman as i find your service pathetic.... do not join home connect... they in it only for your MONEY and will take it with providing the least amount of service or bandwidth

0
Replies (1)
Home-Connect
Home-Connect's reply27 Jul 2021, 13:21
Official
 
Dear Roberto

Thank you for your patience. 
We believe, that your query has been resolved, please feel free to contact us if you are unhappy with the resolution or require further assistance.

Regards
Home Connect