DM
Dalen M

1 reviews | Active since Jun 2025

11 Jun 2025, 18:16

I wouldn’t suggest you go the home connect way. Rather pay arm for Vodacom or MTN

I am actually really sad to resort to this since, I’ve had a great relationship with them until the last 2 months.

First it started with an email stating that I have paid. I immediately responded to the email with my proof of payments. To which I received a reply I should ignore the email it’s generic, mind you this email is coming from someone’s name.surname @ home- connect

The evening my account got suspended and we know their contact center closes at 5pm so I had to rely on their WhatsApp service after hours

I got told everything is fine. Today I got a pending suspension email and immediately got onto their WhatsApp service, same thing sending proof of payment

I was told it’s allocated to my profile they will get in touch with me but I shouldn’t worry about the suspension.

As I am typing this review. Tell me whose connection got suspended and is waiting for someone to reply to my messages.

Dumb ass me

I get fool me once, but fool me twice .

They lost a loyal client tonight

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Replies (1)
Home-Connect
Home-Connect's reply12 Jun 2025, 07:51
Official
 
 Dear valued customer, thank you for the feedback. Kindly note an agent will be in contact to assist. Best regards, Home-Connect Team