TT
Tseli T
1 reviews | Active since May 2011
15 Mar 2024, 11:40
I would like to write a short review about the excellent technical support I received from Sifiso (ticket 580159), on 13 March 2024
I would like to write a short review about the excellent technical support I received from Sifiso (ticket 580159), on 13 March 2024. My router seemed to stop allowing me to connect to the internet. Sifiso at Home-Connect spent about 30 minutes on the phone with me calmly and meticulously guiding me through troubleshooting, and setting up the router. I really valued your way of dealing with me in a somewhat frustrating situation. I thank you for being kind, so professional, and incredibly patient. Also thank you for being knowledgeable and making me feel like I can understand the process of getting the router successfully working again. For me, this was really valuable ππΎππΎππΎ
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Replies (1)Home-Connect's replyOfficial
15 Mar 2024, 11:50Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.
Home-Connect's reply15 Mar 2024, 11:50
Official
Dear valued customer, Thank you for your kind words! We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we were able to meet your expectations. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to us. We are always here to help. Best regards, Home-Connect Customer Service Team.
