I would like to write a review about Laai'qah, a call centre agent who works for Home-Connect

I would like to write a review about Laai'qah, a call centre agent who works for Home-Connect. I received exceptional customer service from this young lady over the past two days. She immediately grasp the urgency of the matter, escalated my situation and followed up on multiple occasions until the problem was resolved. Highly commendable.