MO
Monique O

1 reviews | Active since Feb 2023

01 Nov 2023, 19:51

I would like to write a review about Julius, I have been experiencing connection issues with my fibre and I’ve been using the home connect WhatsApp line with no success, until last night when I messaged Julius who assisted me with getting my line installe

I would like to write a review about Julius, I have been experiencing connection issues with my fibre and I’ve been using the home connect WhatsApp line with no success, until last night when I messaged Julius who assisted me with getting my line installed in the first place and within hours he assured me that it will be logged and sorted, today technicians was at my house to do fault testing and my connection is up and working perfectly, I was called continuously to advise me of the progress. thank you very much for the service I received, you truly went over and above and this after hours

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Replies (1)
Home-Connect
Home-Connect's reply02 Nov 2023, 08:03
Official
Dear valued customer, thank you for your kind words and for reaching out to us at Home-Connect. We are delighted to hear that you are satisfied with our service. Providing excellent customer service is our top priority, and we are glad that we have met your expectations. If you have any further questions or require assistance with anything else, please feel free to let us know. We are here to help. Thank you for choosing Home-Connect. Kind regards, Home-Connect Team