WW
Wernher W

1 reviews | Active since Nov 2021

21 Nov 2021, 08:04

I would like to write a review about Home-Connect : terrible service in general

I would like to write a review about Home-Connect : terrible service in general. I receive my router after countless amount of difficulty to find out where it is and why it hadn’t been dispatched. Now when it arrives here the password you gave us was incorrect . Useless service useless , consumers experience. And the audacity to start billing me today makes this more frustrating.

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Replies (2)
Home-Connect
Home-Connect's reply21 Nov 2021, 20:53
Official
Good day Wernher. 

We would like to apologies for the experience you have had with us. 
One of our agents will be in contact with you shortly to assist further. 

Kind regards. 
Home-connect. 

Home-Connect
Home-Connect's reply22 Nov 2021, 11:43
Official
Dear Wernher 
 
Thank you for your patience and reaching out to Home Connect. 
We believe that your query has been resolved, please feel free to contact us directly if you are unhappy with the resolution or require further assistance.
 
Regards
Home Connect Team