LP
Linda P

1 reviews | Active since Jul 2022

12 Jul 2022, 12:41

I would like to write a review about Home-Connect My first encounter with home connect was horrible they did not bother to send the wifi password to me when they installed the router

I would like to write a review about Home-Connect My first encounter with home connect was horrible they did not bother to send the wifi password to me when they installed the router. I only received confirmation of the installation from vuma. I had to send an email which wasn't responded to. I found another alternative and texted them on WhatsApp and they said they'll get back to me on their working hours.They did not, and I had to resend the text, that's when I got helped by Shryia Maharaj who was very quick at it. She is the only person that helped me. The installation crew have no idea about nothing. I had to find the contact details and the email myself

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Replies (1)
Home-Connect
Home-Connect's reply12 Jul 2022, 13:04
Official
Dear Linda,

Thank you for reaching out to Home-Connect, one of our agents will be in touch with you.

Regards
Home-Connect