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Sikhumbuzo Ndlela terrance.ndlela

1 reviews | Active since Aug 2023

13 Aug 2023, 12:09

I would like to write a review about Home-Connect

I would like to write a review about Home-Connect. Muziwakhe Gumede was patient, knowledgeable and gave me fantastic service. Hopefully the rest of the Home-Connect team will be just as helpful with speedily getting my line onto the correct line speed and crediting my account for the period of time the service was not up to speed.

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Replies (1)
Home-Connect
Home-Connect's reply13 Aug 2023, 12:28
Official
Dear Sikhumbuzo,Thank you for reaching out to us and taking the time to provide feedback about your experience with Home-Connect. We greatly appreciate your kind words and are thrilled to hear that Muziwakhe Gumede provided you with excellent service. We will make sure to recognize his efforts.At Home-Connect, customer satisfaction is our top priority, and we strive to provide efficient and reliable services. We understand the importance of having your line on the correct speed, and we apologize for any inconvenience caused during the period when the service was not up to speed.To address your concern, we will promptly review your account and ensure that the necessary adjustments are made. Our team is committed to resolving any issues and providing you with a seamless experience.Should you have any further questions or require assistance, please do not hesitate to contact us. We are here to help and ensure that your Home-Connect experience is nothing short of exceptional.Thank you once again for choosing Home-Connect.Best regards,CleopatraHome-Connect Customer Service Advisor